If you don't want to speak to them face to face or on the phone you could email.īefore discussing the problem you should: Take someone with you for support when you speak to your landlord if you feel it will help you. Explain what you’re unhappy about and ask them to sort out the problem. You can often get your problem solved quickly by speaking to your landlord first. Talk to an adviser at your nearest Citizens Advice if you're worried about being evicted for making a complaint.įind out more about eviction. Your landlord can't just end your tenancy because you've made a complaint - but they might try, especially if you've got an assured shorthold tenancy. If you have an emergency situation for example, you’re being illegally evicted or threatened with violence you should call the police straight away.ĭon’t be afraid to make a complaint - you shouldn't have to put up with a bad service. Contact the police if there’s an emergency situation
